If you have any issues connected with the PILGRIM OUTPOST, such as account activation, check the SPAM folder in your mailbox, please.

Unfortunately, our newsletters and activation e-mails often tend to land there.

In addition, an error while performing an operation at the website might mean the site's undergoing maintenance or changes and will be operational again later.

It's also a good idea to simply clear your browser cookies or try using a different Internet browser, preferably on a computer, to access the site.

Should you still have issues with account activation (maybe you've lost the activation link altogether or it just doesn't work), resetting your password or linking your gaming platform to your profile - let us know, please! 

In case you're wondering what to do with the "account migration" error message, here's how to procees:

In the window with the message about account migration, select the "Forgot Password" option and the follow the instructions there, please.


If you have the following error: "this platform is already used" when linking your PSN, Xbox Live, Epic Games or Steam profile under your Outpost profile, tell us the following, please:

  • your gamertag or SteamID URL (if Steam's your platform);
  • your other e-mail addresses used for creating Outpost/TechlandGG/Dockets or CompanionApp profiles;
  • the last time you played Dying Light 2.

Our team is usually able to fix your Pilgrim Outpost profile within 2 workdays (Mon-Fri), though that time may be longer when there's a large volume of incoming messages.