General FAQ 19

• About the Game - What is DYING LIGHT 2?
• How do I save progress?! Can you retrieve my lost save file?
• Is there crossplay?
• DL2 merchandise - Techland Merch Store
• Supported Languages

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Current Hot Issues 4

• Community Update #3 (AKA Patch 1.13) is LIVE!
• Issues with various add-ons, e.g. Dying Laugh or Bloody Ties...
• Co-op issues
• I was joining my friend in co-op and CAN'T UPGRADE THE NIGHTRUNNER TOOLS

Sending us a message / Submitting a Support Ticket 5

• How to send us a message?
• Ideas / Feature Requests / Other Thoughts
• Requests for Personal Data Removal
• Careers / Job Applications / Work at Techland
• Dead Island 2? Wrong address.

Pilgrim Outpost (powered by Techland Gamers & Goodies) 3

• What is the PILGRIM OUTPOST?
• Pilgrim Outpost Profile ACTIVATION / Password RESET / Platform LINKING
• Can I link my Nintendo Switch profile to Pilgrim Outpost?

PC Questions / Issues 15

• Official Windows PC System Requirements for Dying Light 2
• Dying Light 2 WON'T LAUNCH - I press Play, but nothing happens
• Can't start the EPIC GAMES version of DL2
• Lost or deleted save files / character / progress / account
• Performance / Stuttering / FPS Issues / glitched or invisible graphics

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PlayStation 4 and PlayStation 5 Questions / Issues 6

• [PS5] Can't launch the campaign - blue screen
• Clear Cache / Fix crashes and other issues
• Error CE-34878-0
• Issues when downloading the main game
• Double screen / split-screen glitch

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Xbox One Questions / Issues 3

• Clearing Cache / Fix for Black Screen, crashes etc.
• The Game will not INSTALL / Cannot finish downloading the game
• [Xbox Series X|S] The game doesn't fully UPDATE

DLC / Add-ons 11

• Dying Light 2 Stay Human ROAD MAP
• Vampire: The Masquerade Bundles from The World of Darkness
• Claiming Ultimate and Deluxe Edition content
• Dying Light 2 PRE-ORDER Add-ons and EDITIONS
• DL Points - a streamlined access to skin bundles

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Developer Tools 3

• DEVELOPER TOOLS TUTORIAL
• Why is Techland partnering with mod.io rather than using Steam Workshop?
• On which platforms can I access the Developer Tools (custom map mods)?