General FAQ 28

• About the Game - What is DYING LIGHT 2?
• Is there crossplay and can I transfer my saves between gaming platforms?
• Supported Languages
• How do I save progress?! Can you retrieve my lost save file?
• I don't like the HEALTH BARS in the HUD - can I switch them off?

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Current Hot Issues 4

• The Summertime Update is now LIVE
• DL Points items missing in-game for certain players
• Co-op issues
• I was joining my friend in co-op and CAN'T UPGRADE THE NIGHTRUNNER TOOLS

Sending us a message / Submitting a Support Ticket 5

• How to send us a message?
• Ideas / Feature Requests / Other Thoughts
• Careers / Job Applications / Work at Techland
• Requests for Personal Data Removal
• Dead Island 2? Wrong address.

Pilgrim Outpost (powered by Techland Gamers & Goodies) 4

• What is the PILGRIM OUTPOST?
• My RANK is lower than it used to be at the old TechlandGG site
• Pilgrim Outpost Profile ACTIVATION / Password RESET / Platform LINKING
• Can I link my Nintendo Switch profile to Pilgrim Outpost?

PC Questions / Issues 17

• Official Windows PC System Requirements for Dying Light 2
• Dying Light 2 WON'T LAUNCH - I press Play, but nothing happens
• Can't start the EPIC GAMES version of DL2
• Lost or deleted save files / character / progress / account
• Performance / Stuttering / FPS Issues / glitched or invisible graphics

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PlayStation 4 and PlayStation 5 Questions / Issues 7

• Clear Cache / Fix crashes and other issues
• Error CE-34878-0
• PS4 to PS5 save transfer? Crossgen?
• Double screen / split-screen glitch
• How to make sure the game's been downloaded with all of its updates?

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Xbox One Questions / Issues 3

• Clearing Cache / Fix for Black Screen, crashes etc.
• The Game will not INSTALL / Cannot finish downloading the game
• [Xbox Series X|S] The game doesn't fully UPDATE

DLC / Add-ons 10

• DL Points - a streamlined access to skin bundles
• Dying Light 2 PRE-ORDER Add-ons and EDITIONS
• How to claim your DL2 bonus content?
• BLOODY TIES - content and how to start the quest
• THE WALKING DEAD Bundle + Event

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Developer Tools 5

• DEVELOPER TOOLS BETA TUTORIAL
• Why is Techland partnering with mod.io rather than using Steam Workshop?
• On which platforms can I access the Developer Tools (custom map mods)?
• Why are you releasing on PC first and then consoles?
• What sort of mods can we expect to be available?